


Si no dejó caer el bolígrafo y los pasos 1 a 3 no resuelven su problema, envíe la siguiente información a Número de serie (que se encuentra en la parte posterior de su tableta) Le sugerimos que compre un nuevo bolígrafo en nuestra tienda oficial ( Huion Battery-free Pen PW500) o Amazon. Lo sentimos, pero este tipo de daño causado por el hombre está fuera de nuestra garantía.

I have 2 monitors and the tablet is the 3rd. On other programs like Photoshop or Krita i have no problems. When "GAME MODE" is on the brush follows the pointer even after losing connection but the pen sensitivity is not working In the properties of sai I checked "disable display scaling on high DPI settings" then the cursor and the brush are "together" but still every time the pen disconnect with the tablet, after "reconnecting" the brush Is where was before and i can draw distant from the brush. When "PEN" mode i see only the pointer, can't draw and the circle of the brush don't show up. When i have "MOUSE" mode everytime the pen lose connection with the tablet the pointer is under the pen and the brush is where the pointer was before and follows keeping the distance.
